ShelfSync

Each store tracked stock in its own way, and the retailer's first online shop regularly sold items that were no longer available. Staff spent hours reconciling numbers by hand.

The retailer wanted to sell online with confidence, without replacing the point-of-sale system its stores already relied on.

Rather than replace existing systems, we designed ShelfSync to sit between them. We integrated with the point-of-sale system first, then built stock management and the storefront on top of a single source of truth.

A dedicated team worked with the retailer's operations staff over several releases, rolling out store by store.

ShelfSync keeps one live inventory across every store and the online shop. Staff manage stock, transfers, and orders from a single interface designed for use on the shop floor.

The storefront shows real availability, supports click-and-collect, and routes each order to the best store to fulfil it.